Returns made EASY
We want returns to be as hassle-free as possible for our customers. If you have purchased a product in error, are unhappy with your order, or simply have changed your mind, you have 14 days from the date of delivery on your order to return the item(s) - no questions asked.
Please understand that a 25% restocking fee will be assessed as we do not /cannot resell any returned products.
Has my order shipped?
Orders typically will ship within 24 - 48 business hours of order confirmation. You may track your order under My Account.
- Orders will normally ship 24 to 48 hours after they are received Monday - Thursday
- Orders over $55 ship free via UPS ground (within the USA & Canada Only)
- International orders ship via Air Mail. (flat rate fees check shipping page for rates
Shipping Rates
INTERNATIONAL ORDERS  |
| $1 - $99 |
EMS International Flatrate $35.00 |
(4 - 14 business days) |
| $100 - $199 |
EMS International Flatrate $20.00 |
(4 - 14 business days) |
| $200 and up |
FREE EMS International |
(4 - 14 business days) |
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USA & CANADA ORDERS  |
| $1 - $54.99 |
UPS Ground Flatrate $6.00 |
(2 - 7 business days) |
| $55 - $99.99 |
FREE UPS Ground |
(2 - 7 business days) |
| $100 and up |
UPS 2nd Day Air Upgrade $7.00 |
(2 - 7 business days) |
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| *UPS Next Day Air Available. *Values are after coupons applied. |
Medical Grade Products
Our Skin Care treatments and products featured on www.naturalskinshop.com are formulated and manufactured according to FDA guidelines and are GMP Certified and are medical grade. They are of the highest quality ingredients and are paraben-free.Our advisory panel includes a Plastic Surgeon and Master Esthetician with combined experience of over 65 years in the skin care industry.
We're here to help You with Expert Advice!
We offer professional customer service and are available to answer your questions via chat, email and phone. Hours of operation are M - F 9am - 5pm E.S.T.
Call Us:
Toll-Free within USA 1.888.308.3180
Outside the USA 302.525.4497
Our Fax is: 302.338.8118
Chat Online:
Start Live Chat
Email Us:
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