We want returns to be as hassle-free as possible for our customers. If you have purchased a product in error, are unhappy with your order, or simply have changed your mind, you have 14 days from the date of delivery on your order to return the item(s) - no questions asked.

Please understand that a 25% restocking fee will be assessed as we can not resell any returned products.

Orders typically will ship within 24 - 48 business hours of order confirmation. Shipping time does not include processing time. During high volume holiday months processing time may take longer. If you need to receive your order before a certain date please contact customer service before you place your order. You may track your order under My Account.

• • Orders will normally ship 24 to 48 hours after they are received Monday - Thursday
• • Orders over $75 ship free via UPS ground (within the USA & Canada Only)
• • International orders ship via Air Mail. (flat rate fees check shipping page for rates

USA & CANADA ORDERS
Order Amount	Shipping Method	Estimated Shipping Time
$1 - $74.99	UPS Ground Flatrate $6.95	(2 - 7 business days)
$75 - $99.99	FREE UPS Ground	(2 - 7 business days)
$100 and up	FREE UPS Ground or UPS 2nd Day Air Upgrade $7.00	(2 business days)

INTERNATIONAL ORDERS
Order Amount	Shipping Method	Estimated Shipping Time
$200 and up	FREE EMS International	(4 - 14 business days)

We’re help to help YOU with expert advice

We offer professional customer service and are available to answer your questions via chat, email and phone. Hours of operation are Mon - Fri 9am - 5pm E.S.T.

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  Call Us:
  USA: 1-855-754-6746
  International: +1 302-300-1814

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  Live chat
  With our esthetiticans

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  Send us a email
  info@naturalskinshop.com